“It has been a wonderful solution offered by First Opinions, The grievance module provided in the touch screen has helped us in getting back our customers and instant pop up solution brings in a delight factor while dealing with the shoppers.

We also have managed to reduce the manpower hrs as it acts as information desk in guiding customers, taking feedback from them and also the reports generated from them helps us in future strategies.

The support service provided by ground staff definitely compliments the solution the system offers.”

Shibu Philips 

Business Head

Oberoi Mall